First of all we hope that everyone have a great 2008.

Our planning for 2008 we would like to announce that in the first quarter of 2008 we will release new versions of the Support Center Component which will include some enhancements in some of the current features but besides that we'll also release a stand-alone version of the Support Center in PHP and for the second quarter of 2008 we'll release a .Net version aswell.

Regarding the team working in Components Lab, in the latest weeks we concluded that the team need at least one more member for now so we are looking for a new member for support, you're free to apply if desired.

In the first quarter a few add-on's will also be released like:

• Outlook Addin that communicates with the component and will keep ticket duedates, tasks, users and clients updated.
• The long waited SMS Add-On will also be released and will work with ClickATell and iPipi gateways.

Relatively to support we'll create new phone numbers for support through Skype which will make the contact with use cheaper for everyone.

We wish you a great year once again!