Select language: EN

Refund Policy

Read the Components Lab Refund Policy.

Components Lab does not offer refunds for purchased products. Unlike physical goods, electronically distributed software and software licenses can be easily duplicated. Once we have distributed a release version to the customer, the sale is final, and you may not return the software for a refund or credit. Please be cautious and make sure you know what you are purchasing.

Under no circumstances Components Lab will provide refunds on "your software is not what I need" basis.

Finding a bug in our products is not a reason for a refund. If you do find bugs, please report them so that we can fix them.

In the event of a mistake purchase, please report this to our billing department using our ticketing system. In order to evaluate our products, please download the tryout versions available or test them on our demo server. If you are uncertain of a specific feature, please ask a presale question or read the product documentation.

Components Lab reserves the right to approve refunds in the following cases ONLY:
upgrade to a different license type of the same product within 30 days of the purchase date
product purchase error if the product was NOT downloaded

Refunded amount is subjected to the following rules:
if the amount is below 25 EUR, 1.95 EUR is retained
if the amount is above 25 EUR, 10% of the total amount is retained

For all other issues that don't fall into the categories above, please contact our billing department using our ticketing system.

Contact Us

Address :
Rua da Madalena, 80 - Sala 18
1100-322 Lisboa
Portugal

+351 938 477 950

contacts@componentslab.com

www.componentslab.com

Latest Tweets


Joomla 3.4.1 released - perhaps, best time you migrate? http://t.co/KN7t0ZBYOy
From SumAll

How I did on Twitter this week: 1 New Followers. How'd your week go? via http://t.co/E7M4u5KRjR
Follow Components Lab on Twitter

Newsletter

Enter your email to join our mailing list.

Cron Job Starts